Perrigo’s Auto Body Shop, Inc.
251 Washington Street
Santa Cruz, CA 95060

Phone: (831) 423-3251
Fax: (831) 423-3257

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(831) 423-3251
(831) 423-3251
2007 and 2009 AutocheX Premier Achiever Award Winner, Perrigo's Auto Body

Take a Tour of Perrigo's Auto Body

The Cutting Edge: Technology, People, Organization

The Shop: Perrigo's Auto Body boasts numerous efficient, well-designed workstations: frame straightening, light/heavy work, prep, paint, detail, plus a well-organized parts department. Staying abreast of the ever-changing automotive industry with the latest shop equipment and employing the best collision technicians is a given. A "top shop" like Perrigo's Auto Body, must be well organized, follow procedure, and have a safeguard tracking system intact: a "click of a mouse" instantly highlights a vehicle's repair status, a huge benefit to staff members and customers alike.

Well Organized

Office Staff: 4
Metal Technicians: 3
Paint/Prep/Detail Technicians: 3
ICAR/ASE Technicians: Ongoing certification
Fiberglass & Fabricating: Equipment/Expert Technicians
Appraiser Work Area: Clean, well lit and comfortable offering fresh water and coffee, equipped with telephone, calculator, fax machine and copier, web access and crash guides
Work Bays: 8
Mobil Car Lifts: 5
Frame Equipment: Chief, full frame, computerized measuring and straightening
Welding Equipment: 1 Lincolm Mig-Welder; 1 Snap-On Multi-Metal welder
Estimating Systems & Digital Imaging: Mitchell International, NuGen IT
Paint: Dupont Chroma-Base
On-Site Air Conditioning Evacuating & Recycle Exchange System: Snap-On Eco-134; Eco-R12

We-Care Customer Service

  • Lifetime Guarantee: Perrigo's Auto Body repairs - parts/labor - are guaranteed for as long as the customer owns the vehicle; paint repairs come with a five-year warranty, which is longer than manufacturers' paint warranty.
  • Free Estimates
  • Free Shuttle Service: Work, home, Perrigo's.
  • Towing Service Available
  • Same-Day Rental Cars Arranged
  • Free Pick-up and Delivery of Vehicle
  • 24-Hour/7-Day Shop Storage
  • Extended Hours: Weekends by appointment
  • After Repairs Follow-Up Calls: AutocheX, an independent company, surveys our clientele with a comprehensive series of questions about the quality of repairs, the customer service, and overall experience

11 good reasons why insurance companies should entrust their policyholders' collision repairs to Perrigo's Auto Body

1. Our entire staff - office and technicians - is friendly and easy to deal with. Your policyholders will appreciate the stress-free work atmosphere, where Perrigo's Auto Body crew works as a team to meet promised deadlines.

2. A promise to always perform the highest quality repairs at a fair price, i.e., without the "break-the-bank" mentality. At Perrigo's Auto Body, we have an open ear to any idea or claim solution.

3. A promise to return all clients' vehicles to factory-like, pre-accident condition, if not better. We only repair to one standard and never make excuses.

4. Perrigo's Auto Body vows to treat all of your policyholders like gold and "roll the red carpet out for them." Our motto, Quality repairs at a fair price, is our guaranteed pledge regarding repairs and customer service. Your clients will leave our facility with a smile because the final product will exceed their expectations.

5. We guarantee a fast turnaround of assignments received. This means minimal wasted time and increased policyholder satisfaction.

6. Perrigo's Auto Body carries $2M in garage keepers and liability insurance. IN the rare event an in-house claim is filed, we're completely covered.

7. Perrigo's Auto Body offers rental cars through Hertz and Enterprise Rent-A-Car. Minimal down time and direct billing is available.

8. We have multiple state-of-the-art, redundant secure computer systems to eliminate lost time due to technological errors.

9. Our paint technician is a 25-year pro and is one of the best in Santa Cruz County, as are our metal technicians. We also have low employee turnover, which means consistency in product and process. No delays in the repair process while new employees are trained.

10. Peace of mind...Perrigo's Auto Body offers a written lifetime warranty on all part repairs and a five-year warranty on paint repairs. We have a continuous education policy to insure that our employees are the best-trained personnel in the industry.

11. A promise to any insurance company that Perrigo's Auto Body will purchase the software of their choice for the estimating systems.

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